Shipping Policy
Thank you for your interest in DawnMonique Designs high quality products!
DawnMonique Designs is located in Portland, Oregon, and operates an online storefront for your shopping convenience. We ship domestic using the shipping address exactly as you specify during the check out process. Please be sure to provide us with a complete shipping address, as we are not responsible for invalid or incomplete addresses provided by the purchaser.
Your order is fulfilled by DawnMonique Designs staff from our warehouse in order to ensure that the items you order are correctly selected, packaged and sealed prior to shipment.
Unless we otherwise specify, the following guidelines apply to each DawnMonique Designs shipment:
Domestic (US) Orders:
All merchandise will be shipped as soon as we receive it from our mfg. If merchandise is in-stock it will be shipped in the next UPS pickup. Please note that our carriers do not ship on weekends so if a package ships on Friday overnight you will not receive it until Monday.
If we are unable to ship your order within this timeframe, we will send an email notification to the email address you specified during the checkout process, advising you of our anticipated ship date.
Domestic orders are shipped via UPS ground. UPS ground generally takes from five to seven days to arrive at your destination. Hawaii and Alaska are shipped UPS Air. UPS Air takes from 2 to 4 days.
DawnMonique Designs only offers overnight delivery if pre-arranged before order is placed and we have sent buyer a confirmation email of order arrangements. Please email us before placing an order. If we do not receive an email prior to the order and/or we have not confirmed the arrangements for the order we will ship via UPS Ground.
DawnMonique Designs does not ship via USPS, Federal Express, or other carriers.
Shipments returned for any reason (for example, but not limited to: bad address, refused at destination, etc) will be charged a 25% restocking fee and shipping charges will not be credited back.
DawnMonique Designs reserves the right to ship orders with a total purchase price of $25.00 or more to the verified billing address of your credit card. Orders that specify a different shipping address are subject to greater scrutiny and may result in delays, or in certain circumstances, cancellation of your order.
Bridal Gown orders shipping estimated between $20.00 - $40.00 UPS Ground depending on the zip code / region and weight. Overnight delivery estimated between $90.00 - $110.00. Hawaii and Alaska UPS 2nd Day Air estimated between $55.00 - $75.00. If unclear of shipping cost please email us at customerservice@dawnmonique.com.
Thank you for your interest in DawnMonique Designs!
We hope we have answered your shipping questions. If you have further questions about your order, please contact us.
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